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Boston Game FAQs

General Questions: 

  • Where is the Boston game being played? 
    • The Boston game will be played at the TD Garden, home of the NBA’s Boston Celtics and NHL’s Boston Bruins.  
  • TD Garden Address: 100 Legends Way, Boston, MA 02114 
    • Visit TD Garden’s website: HERE 
  • When is the Boston game? 
    • August 20, 2024, at 7:00 PM ET 
    • Doors will open at 5:45 PM ET.
  • Who is the Sun playing in the Boston game? 
    • The Los Angeles Sparks 
  • Does this count as an actual game for the Sun? 
    • Yes, the Boston game will count toward the Sun’s regular season record and be treated as one of the Sun’s 20 regular season home games in 2024. 
  • Do this mean the team moving to Boston? 
    • No, the Connecticut Sun’s Boston game comes from the organization’s desire to give access to the Connecticut Sun brand to a larger swath of New England, giving an in-person experience to the loyal and passionate New England fans that live closer to the Boston area and generating more excitement around the WNBA in an area well-known for its sports fanaticism. 

Arena Questions: 

  • Where should I park? 
    • Parking at North Station Garage: INFO HERE 
  • What is the TD Garden Bag Policy? 
    • Please see TD Garden’s Bag Policy: HERE 
  • What am I NOT allowed to bring into the arena? 
    • Please see the list of prohibited items on TD Garden’s Policies page: HERE 
  • How do I contact TD Garden Customer Service? 
    • Call: 617-624-1331 
    • Fan Text Hotline*: 276-FAN-SAFE (326-7233) 
    • * The Fan Safe Hotline is active and monitored only on event days, beginning 90 minutes prior to the event start time through the end of the event. If you need assistance during non-event days or times, please email  customerservice@tdgarden.com or call 617-624-1331.   

Ticket Questions: 

  • How can I buy a ticket to the game? 
    • Any remaining tickets will be available on Ticketmaster: HERE 
  • Are there group ticket offers available? 
    • Group tickets are sold out for the Boston game. 
  • How do I access my tickets? 
  • Can I resell my tickets? 
    • No, tickets for this game cannot be resold. 
  • Can I get my tickets printed? 

Sun Season Ticket Member Questions: 

  • How do Sun Season Ticket Members know where their seats will be at the TD Garden? 
    • Members who opted in for their tickets will be able to access their tickets through the TD Garden account manager login. When logged into your account manager with your email linked to your season tickets, go to where it says “Manage Tickets” to view your tickets.  Link to login here: https://am.ticketmaster.com/tdgarden/ 
  • How can I sign up for the Sun Season Ticket Member bus for transportation to the game? 
    • The member bus to the Boston game is currently sold out and no more spots are available. 
  • Can I still get my Sun Season Ticket Member discount at concessions? 
    • There will not be any discounts that are eligible to be applied to arena concessions or merchandise at TD Garden for our game on August 20th. 
  • Can I still enter the arena early as a Sun Season Ticket Member? 
    • There will not be a member only door time for the game on August 20th at TD Garden. All fans will be eligible to enter the arena at 5:45pm. If you have Legends Club access, you will be able to enter the arena at 5pm. 
  • Can I redeem my Sun Season Ticket Member vouchers for the Boston Game?  
    • Vouchers are not eligible to be redeemed for the game at TD Garden on August 20th.