Frequently Asked Questions

All Connecticut Sun home games are played at Mohegan Sun Arena. The address is 1 Mohegan Sun Boulevard, Uncasville, Connecticut 06382.

Yes, self-parking is free at Mohegan Sun in the Indian Summer, Riverview, and Winter Parking Garages.

Yes, click here to find the best way of transportation for you.

For the safety and enjoyment of everyone at an event, anyone entering the Arena is subject to a reasonable search. This includes, but is not limited to bags, purses, coats, and hats. Guests are prohibited from bringing the following items into Mohegan Sun Arena:

• food, except for certain medical conditions
• illegal drugs
• glass, plastic, or metal containers
• video or audio recorders
• professional quality camera equipment
• backpacks
• coolers
• umbrellas
• knives
• firearms or weapons of any kind
• firecrackers
• strollers or baby seats
• folding chairs
• noise makers or horns
• streamers
• balloons
• signs
• beach balls
• parcels
• packages or any items the contents of which is not displayed

The venue management reserves the right to restrict any other items that could pose a safety hazard or restrict the enjoyment of another guest. Any prohibited items may be returned to a vehicle or disposed of properly. At the discretion of venue management, certain items may be left at the bag checks at either entrance to the Arena. Management also reserves the right to inspect personal belongings of a suspicious nature.

No outside food or beverage is allowed in the arena except for certain medical conditions.

Season Ticket Members can enter 90 minutes before the game begins. All other ticketed fans are able to enter 60 minutes before the game begins.

You can call 1-877-SUN-TIXX or email tickets@connecticutsun.com anytime and one of our team members will respond within 2 business days. If you are a season ticket member, please reach out directly to your dedicated account executive.

• Group Tickets start at just 10 tickets, and yes, they are discounted! Group tickets starts at $15 per ticket.

In many cases, yes tickets can be resold. We recommend using Account Manager to fully manage your tickets.  Please note certain tickets such as Group Tickets, FLEX plan tickets, and certain Promotional Tickets are not available for resell.

All ticket sales are final. For questions, please email tickets@connecticutsun.com

If you are having issues accessing your tickets, please call 1-877-SUN-TIXX to speak to a team member. If you are already at Mohegan Sun Arena on the day of a game, please visit the Box Office and have a valid photo ID matching the name of the purchase.

To purchase tickets in the Sky Boxes or the Earth Suite, please contact us at 877-SUN-TIXX or email tickets@connecticutsun.com

To access your tickets on a mobile device, please visit the Connecticut Sun Account Manager page by clicking here. You will need to sign in with your email that you used to purchase your tickets and create a password if this is your first-time using Account Manager. From here you will be able to open game tickets to enter Mohegan Sun Arena for each game, transfer tickets to a friend, and much more.

You can easily reset your password by clicking “Forgot my password.” You will then be directed to change your password and should be able to sign in after completing that.

You may not be able to view your tickets under “My Events” if you have not yet paid in full for your tickets, or if the tickets have not been built in the Sun ticketing data base yet. Typically, season ticket members can view their tickets in their account on, or any time after February 1^st of each new year. If you have a FLEX ticket account, you should be able to see your tickets under “My Events” once you have selected your exact games on your plan by contacting your account executive.

Once you access Account Manager, you click on My Events to see all of your available Connecticut Sun Games. To enter the Arena, click on the specific game date and you will be able to show the scannable ticket at the main entrance.

If you have purchased tickets through the Connecticut Sun, on Ticketmaster, before then you will already have an account made. Otherwise please visit Ticketmaster.com and follow the directions to making an account.

Yes, these tickets will be in Account Manager.

Yes. To have your tickets texted to your mobile device, please contact your dedicated Sun account executive, or contact us at 877-SUN-TIXX.

While we do encourage all fans to use mobile ticketing, tickets can be printed. There would be a $10 printing and a $10 mailing fee applied to all ticket orders that require physical delivery.  For more information about ticket fees, please contact your CT Sun Sales Representative or call 877-SUN-TIXX.

For single game ticket sales, we can only print tickets purchased directly from Ticketmaster. Any tickets purchased off a ticket re-sale website cannot be printed.

Please visit the Box Office on gameday and have a valid photo ID matching the name of the purchase or contact a CT Sun Sales Representative at 877-SUN-TIXX.

Yes, you can swipe through all tickets in your account if the entire party is present.

You can easily send tickets to others in your party through Account Manager.